Terms of Service

Effective: July 16, 2026 · Last updated: July 16, 2026

These Terms of Service (“Terms”) govern your access to and use of the website elev8driphydration.com and the mobile and in-studio IV hydration services offered by Elev8 Drip Hydration Therapy (“Elev8,” “we,” “us,” or “our”). Please read them carefully.

1. Acceptance of terms

By accessing the Site or booking or receiving Services, you agree to these Terms, our Privacy Policy, and our Notice of Privacy Practices. If you do not agree, do not use the Site or Services.

2. Nature of our services

Elev8 provides elective IV hydration and vitamin-infusion services administered by licensed clinicians following a health screening. Services are wellness-oriented and are not intended to diagnose, treat, cure, or prevent any disease. A clinician may decline or modify treatment at any time based on their professional judgment or your health status.

3. Eligibility & screening

You must be at least 18 years old and able to enter a binding contract. Every visit begins with a health screening, and treatment is provided only when a clinician determines it is appropriate for you. You agree to provide accurate, complete health information and to update us about changes that could affect your care.

4. Insurance & payment responsibility

Elev8 does not bill or accept health insurance. Services are paid out of pocket. You are financially responsible for all Services you request and receive, plus any applicable travel or convenience fees disclosed at booking.

5. Memberships & subscriptions

If we offer memberships or recurring plans, the specific price, benefits, and billing cycle will be disclosed at sign-up. Recurring plans renew automatically until cancelled in accordance with the plan terms. You may cancel as described at enrollment or by contacting us; unless otherwise stated, fees already billed are non-refundable and cancellation takes effect at the end of the current billing period.

6. Bookings, cancellations & no-shows

Appointment requests are confirmed by our team and are subject to clinician and scheduling availability. We ask that you provide safe, reasonable access for mobile visits. Cancellation, rescheduling, late-arrival, and no-show policies (including any associated fees) will be disclosed at the time of booking and form part of these Terms.

7. Payments

You authorize us and our payment processors to charge your selected payment method for the Services and any applicable fees. You represent that you are authorized to use the payment method provided. Prices are subject to change, but confirmed charges for a booked visit will be as disclosed to you.

8. Informed consent & assumption of risk

IV therapy carries inherent risks, including but not limited to bruising, discomfort, inflammation, infection, and, rarely, allergic or adverse reactions. Before treatment you will review and sign an informed-consent form. By receiving Services, you acknowledge these risks and voluntarily assume them to the extent permitted by law.

9. Accounts & security

If you create an account or provide login credentials, you are responsible for keeping them confidential and for activity under your account. Notify us promptly of any unauthorized use.

10. Acceptable use

You agree not to misuse the Site or Services, including by attempting to disrupt them, accessing them unlawfully, infringing others’ rights, submitting false information, or using them for any unlawful purpose.

11. Intellectual property

The Site and its content — including text, graphics, logos, and the Elev8 name and marks — are owned by Elev8 or its licensors and are protected by intellectual-property laws. You may not copy, reproduce, or use them without our prior written permission, except as permitted by these Terms.

12. Third-party goods & services

We may use or link to third-party products and services (such as payment or scheduling providers). We are not responsible for third-party terms, acts, or omissions, and your use of them is at your own risk and subject to their terms.

13. Termination

We may suspend or terminate your access to the Site or Services at any time, with or without notice, including for violation of these Terms or where required to protect health, safety, or our legitimate interests.

14. Disclaimers

Except as expressly stated, the Site and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted or error-free.

15. Limitation of liability

To the fullest extent permitted by law, Elev8 and its owners, clinicians, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the Site or Services. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnification

You agree to indemnify and hold harmless Elev8 and its owners, clinicians, employees, and agents from claims, damages, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site or Services or your violation of these Terms or applicable law.

17. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Subject to the dispute-resolution section below, the state and federal courts located in Miami-Dade County, Florida will have jurisdiction over any disputes not subject to arbitration.

18. Dispute resolution & class waiver

Please read this section carefully — it affects your legal rights. Except for claims that qualify for small-claims court or seek injunctive relief, you and Elev8 agree to resolve disputes through binding individual arbitration rather than in court, and to waive the right to participate in a class or representative action. Details, including how to opt out of arbitration, will be provided in your service agreement. This section does not apply where prohibited by law.

19. Electronic communications

By providing your contact details, you consent to receive service-related communications by email, phone, or text. Message and data rates may apply. You may opt out of marketing messages at any time; certain transactional messages (such as appointment confirmations) may still be sent.

20. Changes to these Terms

We may update these Terms from time to time. Changes take effect when posted with a new “Last updated” date. Your continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.

21. Contact us

Questions about these Terms? Reach us at:

Elev8 Drip Hydration Therapy
Phone: 305-873-4405
Email: hydrate@elev8driphydration.com
Web: elev8driphydration.com